FAQ

Frequently asked questions

Everything you need to know about the product and billing.

What types of training programs do you offer?

We offer a wide range of training programs, including local courses and global certification preparation for CMA, IFRS, CPA, and CIA.

How do I enroll in a training course?

You can enroll through our website by selecting the desired course and following the registration process. Alternatively, you can contact our support team for assistance.

What are the prerequisites for enrolling in a certification course?

Prerequisites vary by certification. Generally, a background in accounting or finance is recommended. Specific requirements can be found on our course pages.

How are the training sessions conducted?

Our training sessions are conducted both online and in-person, providing flexibility to accommodate different learning preferences.

What study materials are provided?

We provide comprehensive study materials, including textbooks, practice questions, case studies, and access to our online learning portal.

Are the instructors certified and experienced?

Yes, our instructors are certified professionals with extensive experience in their respective fields, ensuring high-quality training.

How long do the courses typically last?

The duration varies by course. Certification courses like CMA, IFRS, CPA, and CIA typically range from a few months to a year, depending on the study schedule.

Do you offer any flexible payment options?

Yes, we offer flexible payment options, including installment plans, to make our courses accessible to everyone.

Can I get a refund if I am unable to complete the course?

Our refund policy is detailed on our website. Generally, refunds are available within a specific period after enrollment, subject to terms and conditions.

How do you support students in exam preparation?

We provide extensive support through mock exams, practice questions, one-on-one mentoring, and exam strategies to ensure you are well-prepared.

What is the pass rate for your students in global certification exams?

Our students have a high pass rate in global certification exams, reflecting the quality of our training and support.

Are there any networking opportunities during the training?

Yes, we organize networking events, study groups, and online forums to help students connect with peers and industry professionals.

Do you offer any discounts or scholarships?

We periodically offer discounts and scholarships. Please check our website or contact us for current promotions.

What if I miss a training session?

All training sessions are recorded and available for later viewing, ensuring you don’t miss any important content.

How do I access the online learning portal?

Upon enrollment, you will receive login credentials to access our online learning portal, where you can find all study materials and recorded sessions.

Can I switch to a different course after enrolling?

Yes, you can switch to a different course, subject to availability and any differences in course fees. Contact our support team for assistance.

Do you provide career guidance after course completion?

Yes, you can switch to a different course, subject to availability and any differences in course fees. Contact our support team for assistance.

How can I contact my instructor for questions or support?

You can contact your instructor through our online learning portal, email, or during scheduled office hours.

What technology requirements are needed for online training?

A reliable internet connection, a computer or tablet, and basic software like Zoom or a web browser are required for online training.

How do I stay updated on new courses and offerings?

You can subscribe to our newsletter, follow us on social media, and regularly visit our website to stay informed about new courses and updates

Still have questions?

Can’t find the answer you’re looking for? Please chat to our friendly team.